It’s not a penny auction! So why are we reviewing it? Well, we think that TopHatter is a good penny auction alternative. TopHatter is a free to bid auction website (you never pay for bids as you would on a penny auction). Who cares! There are some things about TopHatter that we really like, and a few things which we do not. So sit back class and prepare to be schooled about TopHatter Auctions.

Disclaimer: This review was written by an independent third party. For any comments or factual corrections, please email

About TopHatter

  • Website:

  • Competition: Low-Medium (we easily win auctions)

  • TopHatter Coupon Codes: None needed, bids are free

  • Free bids at sign-up: N/a, bids are free

  • Other ways to get free bids: N/a, bids are free

  • TopHatter Address: 185 Berry St., Suite 2400, San Francisco CA 94107
  • Phone number: (405) 242-5339
  • Facebook:
  • Twitter:
  • BBB Rating: A+

Editor’s TopHatter Reviews

TopHatter takes the term Entertainment Shopping to the next level. Tophatter is a high-paced free to be auction website which operates hundreds of closing auctions at all times. In our observations, the volume of auctions offered here seems to outpace some of the largest penny auction websites such as DealDash.

TopHatter is a bidding website which is similar to eBay in that 1) the items auctioned are done so by sellers, not TopHatter and 2) placing a bid is free. However, we think that this auction site is a lot more fun than eBay!

One important note is that TopHatter is NOT a penny auction. That’s right, NOT a penny auction. Bids are free, always. If you want to check out a penny auction, turn your eyes towards DealDash.

TopHatter Auction Features

Top Hatter is unique from other online bidding websites in a few different ways:

  • Free-to-Bid Auctions: All auctions are free to bid. You only pay when you win plus a shipping fee.
  • Many Sellers: Items auctioned on Top Hatter are done so by other vendors. So there are basically thousands of vendors auctioning products at all times. Similar to ebay, but much more fun and fast-paced.
  • High Auction Volume: The volume is really hard to quantify as a user. It’s huge, visit the site and you’ll see.

Common TopHatter Auctions

  • Jewelry
  • Watches
  • Home goods
  • Cloths
  • Gift cards of all shapes and sizes
  • Laptops and tablet computers
  • Video games and video game consoles
  • Headphones, MP3 players
  • Digital cameras including SLRs
  • Purses, Jewelry, Art
  • Tons of other stuff

Bidding Tips

  • Shipping price: Check the shipping price before bidding, some sellers
  • Shipping time: Watch the estimated shipping time. In some cases, it can take a couple weeks for shipping
  • Plan to win: In our experience, we won a good majority of auctions leading us to believe that vendors are willing to sell product at a low cost
  • Cancel if you need to: If you win an auction and don’t want the item, you need to cancel it within your account. Easy to do and avoids your account from being cancelled. shipping and fees

As a bidder, Top Hatter does not charge any fees. However, when you win an auction, the seller will charge a shipping fee which in some cases can be more than the price of the item. Just keep an eye on it before bidding.

Is TopHatter a scam?

We don’t think so. TopHatter has a great BBB rating, lots of auctions, and is free to bid. Nothing we see causes concern. Scroll to the bottom of the page to read reviews from other Tophatter customers who also weigh in on whether or not Tophatter is a scam.

Some reviewers have lately been reporting low quality merchandise as sellers on Tophatter are plentiful. Online auction sites such as DealDash only sell factory sealed, unused products and dealing with customer service is easy should you have the need to do so.

TopHatter Alternatives (websites similar to TopHatter)

Websites such as eBid, Bonanaza, and eBay all offer free to participate shopping.

TopHatter Pros and Cons

  • TopHatter Pros: Free bids, countless auctions, fast paced and fun, easy to win auctions
  • TopHatter Cons: Some products have long shipping times, quality of products is dependant on seller



TopHatter FAQs

Here are some of the most commonly asked questions about the auction website,

What Types of Electronics does Tophatter Auction?2019-04-08T18:25:36+00:00

Tophatter merchants auction thousands of electronic devices daily (based on our best estimates). We see a lot of off-brand electronics of all types- TV’s, gaming systems, drones, MP3 players, cameras, and much more. Based on Tophatter reviews submitted on this website, many of the electronics come from overseas and the quality varies. Always review the seller ratings on Tophatter before participating in auctions. Not all electronics sellers are equal!

What types of jewelry does Tophatter offer?2019-04-08T18:25:54+00:00

Tophatter in an online auction website which offers a wide variety of Jewelry. Categorized as “Bling” on the Tophatter website, common jewelry items include necklaces, bracelets, lot of rings, watches and much more. Is Tophatter jewelry real? It’s real, just pay attention to what you’re bidding. Tophatter customers who have written reviews on this website often seem confused about what they were bidding on. Have you won jewelry on Tophatter? Please write a review below.

Tophatter live auction2019-04-08T18:26:04+00:00

Are Tophatter auctions live? Yep, Tophatter runs thousands of live auctions each day, in many countries around the World.

What Does Reddit think about Tophatter?2019-04-08T18:26:13+00:00

We’re not sure if the Reddit community likes anything all about Capitalism but if it’s important to you, here are links to a few subreddit topics on the Tophatter auction website.

Is Tophatter Safe to Buy From?2019-04-08T18:26:24+00:00

We generally see pretty positive reviews for Tophatter. For unhappy reviewers post here, many concede that Tophatter refunds their money in situations where they asked. We generally feel that it is safe to bid and shop on Tophatter.

TopHatter App Review2019-04-08T18:26:36+00:00

TopHatter offers a mobile application for both Androis and IOS. According to both networks, the app receives high reviews in terms of stability and usability. Typically, reviews of the mobile tophatter apps are 4/5 stars+.

Tophatter BBB2018-02-09T15:26:38+00:00

At the time of this post, Tophatter has a BBB (Better Business Bureau) rating of A+. About 60% of BBB reviews were positive and about 30% negative according to the BBB Tophatter profile.

Tophatter Promo Codes2018-02-09T15:23:15+00:00

At this time, we do not have record of promo codes or coupon codes for Tophatter or

How much does it cost to bid on Tophatter?2018-01-11T12:57:12+00:00

Bidding on Tophatter is free. The only costs which consumers incur are when they win an auction. In this case, the consumer is responsible for the auction closing price plus any applicable shipping charges.

TopHatter Customer Service and Phone Number2018-01-11T12:50:01+00:00

Customers can reach TopHatter’s customer service department through the support email address. Similar to many other auction websites, they do not currently offer phone support.

How Does TopHatter Work?2018-01-11T12:46:31+00:00

TopHatter offers auction-style where, similar to Ebay, sellers put products up for auction. Bidders/consumers 1) Create and account 2) place free bids on any item they like and 3) If they win the auction, they pay and auction items are shipped directly from the sellers. All auctions on are free to participate in, the only costs occur when an auction is won.



WebsiteEditor's RatingTypeBest Features
DealDash logoRead ReviewPenny AuctionMany auctions available from TV's to home appliances, featuring beginner auctions, free shipping, great reputation.
Go To DealDash
Review Coming SoonE-commerceHuge online marketplace, many perks with prime membership including 2-day free shipping
Go To Amazon
Read ReviewFree AuctionLargest marketplace to find online auctions, with many categories, offers buy it now and promotions
Go To eBay
Read ReviewFree Auction,
Offers products across all categories, similar to eBay, less expensive for sellers so slightly lower prices.
Go To Bonanza
Read ReviewPenny AuctionAlways free shipping. You can earn free bids by referring friends and family.
Go To CentBids
Read ReviewFree AuctionMany auctions are available in all categories, unique product offering.

Go To

Read ReviewFree Auction,
Offers vacation & travel auctions, excellent Deal of the Day section with unique buy it now offers.
Go To
Read ReviewFree AuctionSteal of the Day section, various categories with authentic police seized, stolen, abandoned and surplus goods.
Go To PropertyRoom
Read ReviewPenny AuctionSpecial events to win extra bids, prizes, or other incentives, shipping is free, refer-a-friend program to earn free bids.
Go To OrangeBidz
Read ReviewPenny Auction, 
Free shipping on almost everything, auctions available in many categories laptops and tablets to purses and jewelry.
Go To Quibids
Read ReviewFree Auction,
Various product categories from jewelry to electronics featuring high paced auctions, with Buy It Now options.
Go To TopHatter
Read ReviewPenny Auction, 
Primabids store where you can buy it now, winners can re-sell products which they’ve won, gift cards, games, and many other products.
Go To PrimaBids
Read ReviewPenny AuctionBeginner Auctions, buy it auctions, offers auctions in many categories and discounts for new bidders.
Go To WellBid
Read ReviewFree AuctionOffers government Auction information for thousands of yearly government auctions, bank foreclosure, car, truck, and other automobile auctions
Go To PoliceAuctions

TopHatter Bidder Ratings and Reviews

The reviews below were submitted by users, and solely reflect the views of the individuals who submitted them. Users were not compensated for leaving a review.

Submit your review

Create your own review

Average rating:  
 2458 reviews
 by john

The items that receive is so cheap, the ads for the items are misleading claiming 14 K gold when it is ABSOLUTELY FAKE. Large items you never receive, routing app is fake but UPS claims delivery. BUYERS BEWARE

 by mady toth
its a total scam!!!!!

you have to pay in advance half the stuff y dont get and thw ones y get dont work. you cannot contact the in nay way the phone listed in the web is phony if y dont have an extension it hangs up y cnnot contact the seller dont use it is total scam foe the items i received i paid way above what it should have been including item s i did not get and tthose that did not work cheap? in the long rum way more pricy SCAMMMMMMMMMMMMM!!!!!!!!!!!

 by Dannielle Reynolds

I just recently won a bid and purchased the item using my bank card. the next day there were over 30 transactions from my bank account that were from the same creditor with purchases I did not make and over $ 450.00 has gone missing from my account. I have the bank looking into the fraudulent activities, PLEASE BE AWARE card details can be hacked.... I use Wish quite frequently and this has never happened on their website

 by Peter Abercrombie
Rip Offs

I went on top hatter and at first you think it's good and before receiving your item you order more, only to find out that your lucky if you get 6 out of 10 items you buy,half the time they don't send the correct item and they don't like refunding, so in probly 3 months I was on I must have lost about £100

Also there tablets are realy crap the phones are the same and extreamly slow and that's if you can get on anything, I brought illuminous stones Yes STONES to put in my water fall and plastic crap comes through, so not everything you read on a listing is true, you realy carnt belive them,

Well I've deleted the app and marked there emails as spam and I'll never go back to using this sly cheating deceiving dishonest site again,

 by Samantha Clark
Please do not waste your time.

As a new user in Tophatter I figured I would give it a chance. I was SO WRONG. Most of the stuff I received was WELL below standards - cheap - broken - damaged - SO tiny compared to what they tell you.

Example: Women Oversize Plain Hooded Dress Long Sleeve Casual Winter Hoodies Pullover - you can see through it and a 5XL is too small to fit a person that usually takes a Large in shirts.

Example: Soft Rubber Cartoon Bee Hand Knocking Rattle Dumbbell Baby Early Educational Toys Kids Preschool Tools - picture shows a young child playing with it. describes a pleasant ringing... the item was 4 inches across and metal bell on hard plastic - no it is not pleasant.

Example: High quality off-road vehicle toy 1:64 toy alloy Suv high-speed truck off-road truck kids toy gifts - it was a jeep and a little bigger than a matchbox car... no high speed - no rc - no high quality...

Thankfully everything was refunded... just wasted my time looking, paying, waiting, and returning.

 by Jeffrey Hughes
Items sent back

This is not a bad site 4 some of the items but i aint buying anything else as they are con artists. I have sent 3 items back with tracking and they got there within the time slot they gave they are saying they did not recieve them in time frame but my tracking says they did .so they wont pay my money back for these items

 by Phill
Waste of time

Only good thing about this site, is they refund you your money. So far it’s been simple, see what you like, bid and win, wait for the refund, because the items never come!!

 by Jim
Don't do it

Don't bother. There is no point bidding on an auction site if your items never ship. I have been on Tophatter since '17 and I am done. I bid a lot this time of year and it used to be good. First you need to understand that these sellers stretch the truth in their descriptions, lately though they flat out lie. Shipping has become a joke. At least a month unless it's from the U.S. That is IF you get your item. I am getting over 70% of my items refunded for non-delivery. It's good they refund but really, what is the point of bidding just to get your money back two months later? DO NOT WASTE YOUR TIME.

 by Evelyn
Top hatter has changed for me

When I first joined top hatter I was pleased with my purchases and now it’s taking longer and loner to get items. Recently more items are showing as delivered to Florida, Utah, Ohio and yesterday 11/16/2020- I had some nice items delivered to Grenada California but I live in Texas. I’m thinking this is Fraudulent activity, I have requested refunds on all merchandise possible, and I’m waiting for pending orders and I’m getting off the site. I think something that I can’t prove is going on. All 3 WiFi routers, 1 to Florida, 2 to Utah, all sports wear to California. I’ve even complained to the BBB. They gave my money back, but what’s really going on and it does not seem that they care to check. I’m advising people to stay away from the site and if not, you’ve been warned. Either a thief is working there and diverting merchandise or the sellers have gotten GREEDY.

 by Richard DiOrio
Mad as heck

Bought 4 items , 3 i received were junk if ask , me . The 4th never received wont answer why and no refund . Going luck with them .

Page 1 of 246:

Love Tophatter? Join the Tophatter affiliate program.

Share This Story, Choose Your Platform!


  1. Michael May 13, 2019 at 12:56 pm - Reply

    I made a purchase from tophatter and they changed my name and address without my permission or consent but charged my credit card and I did not receive any package. When I contacted their customer service they keep telling me it’s my job to find out where the package went to when it was done that stole my identity and use my credit card number. Do not buy anything from this company because when you give them your credit card number a can change your name and address and send it to someone else but then not help you find out or refund your money. I will be reporting this as identity theft and fraud so you can do not buy nothing or give them your credit card number because it is not safe.

  2. Gerry Theodorakis June 12, 2019 at 12:08 am - Reply

    Enough of this talk -it -up- hype !
    I have purchased several varying items & for the better part I am really pissed off, for example:







  3. Gerry Theodorakis June 12, 2019 at 12:25 am - Reply

    Holy shit, after reading other peoples’ woeful experiences with Tophatter and the crap generally sold bye them, I am convinced to immediately close my account & verify with these opportunists that my credit card details are deleted & god help them if I find out my credit card has been violated.


  4. Ana July 25, 2019 at 11:37 pm - Reply

    Tophatter is the BIGGEST SCAM ever
    Bought 5 or 6 things, they never arryand it has been painful trying to get a refund

  5. Tammy Lyn August 15, 2019 at 5:42 pm - Reply

    I bought 2 items from TopHatter and am very disappointed. The first item came with a very damaged package and no battery that was obviously supposed to be included. The second item was similar to the picture but honestly I could have bought these items at the $$ store. Extremely disappointed and will not ever purchase from this site again.

  6. David Lewis August 19, 2019 at 6:59 am - Reply

    All these comments are from Buyers. List comments from Sellers and you will be stunned. real rip off for Sellers. It cost me USD10,500to sell USD3700 in products Needless to say it was goodbye Tophatter.

  7. Jelly October 9, 2019 at 8:04 pm - Reply

    Don’t fuel the greenhouse gas giant polluter of China and buying here will make your carbon footprint huge boycott these rip off global scamming sites and buy local

  8. KIRK November 6, 2019 at 10:04 pm - Reply

    They sell junk!!!!

  9. KIRK November 6, 2019 at 10:05 pm - Reply

    They also failed to refund my money after I returned the item.

  10. Southern Belle December 30, 2019 at 3:55 am - Reply

    well i’ve been using site but when i didn’t like something or item arrives broken or not at all, i’ve received refunds. BUT, i had been trying to find an affordable tablet for my gbaby and finally i won, 4 times lol thought …kewl they looked nice reviews were good, they are only 7″ tablets and the most i paid for one …was $28, one arrived with cracked screen, got a quick refund …let me bypass all the other things like .bad low sound on speaker but it was those little things that to me and i’m sure most ppl find to be a BIG DEAL right? well i opened up the cracked screen OH WAIT, 2 booted and said Samsung XX, i thought ..did i just get lucky? well that’s my 1st lol, well it made me think more so that was the reason i opened up the cracked screen, well and i wanted to see if i could use the speaker of it and put it in the other tablet. WOW, i mean oMg~!!! a piece of paper as in a torn-off piece of a corner piece of paper was put under a wire or connection or in between that and the camera, really?? yep, then strip of tape like butterfly stitch tape over a couple of chips, THEN, i see the, what i thought was a battery was supposed to be the speaker, the metal is corroded and looked to be smoothed out, you know like the silver with black spots over it, dayuuuum i’m thinking ok…FRAUD, INFRINGEMENTS, ALL OF IT, AND I WAITED FOR WEEKS? YEP, but i’m NOT Happy they won’t be either, lawsuit, u coming~

Leave A Comment

Go to Top