It’s not a penny auction! So why are we reviewing it? Well, we think that TopHatter is a good penny auction alternative. TopHatter is a free to bid auction website (you never pay for bids as you would on a penny auction). Who cares! There are some things about TopHatter that we really like, and a few things which we do not. So sit back class and prepare to be schooled about TopHatter Auctions.
Competition: Low-Medium (we easily win auctions)
TopHatter Coupon Codes: None needed, bids are free
Free bids at sign-up: N/a, bids are free
Other ways to get free bids: N/a, bids are free
- TopHatter Address: 185 Berry St., Suite 2400, San Francisco CA 94107
- Phone number: (405) 242-5339
- Facebook: facebook.com/tophatter/
- Twitter: twitter.com/tophatter
BBB Rating: A+
Editor’s TopHatter Reviews
TopHatter takes the term Entertainment Shopping to the next level. Tophatter is a high-paced free to be auction website which operates hundreds of closing auctions at all times. In our observations, the volume of auctions offered here seems to outpace some of the largest penny auction websites such as Quibids and DealDash.
TopHatter is a bidding website which is similar to eBay in that 1) the items auctioned are done so by sellers, not TopHatter and 2) bids are free. However, we think that this auction site is a lot more fun than eBay!
One important note is that TopHatter is NOT a penny auction. That’s right, NOT a penny auction. Bids are free, always.
TopHatter Auction Features
Top Hatter is unique from other online bidding websites in a few different ways:
- Free-to-Bid Auctions: All auctions are free to bid. You only pay when you win plus a shipping fee.
- Many Sellers: Items auctioned on Top Hatter are done so by other vendors. So there are basically thousands of vendors auctioning products at all times. Similar to ebay, but much more fun and fast-paced.
- High Auction Volume: The volume is really hard to quantify as a user. It’s huge, visit the site and you’ll see.
Common TopHatter Auctions
- Home goods
- Gift cards of all shapes and sizes
- Laptops and tablet computers
- Video games and video game consoles
- Headphones, MP3 players
- Digital cameras including SLRs
- Purses, Jewelry, Art
- Tons of other stuff
- Shipping price: Check the shipping price before bidding, some sellers
- Shipping time: Watch the estimated shipping time. In some cases, it can take a couple weeks for shipping
- Plan to win: In our experience, we won a good majority of auctions leading us to believe that vendors are willing to sell product at a low cost
- Cancel if you need to: If you win an auction and don’t want the item, you need to cancel it within your account. Easy to do and avoids your account from being cancelled.
TopHatter.com shipping and fees
As a bidder, Top Hatter does not charge any fees. However, when you win an auction, the seller will charge a shipping fee which in some cases can be more than the price of the item. Just keep an eye on it before bidding.
Is TopHatter a scam?
We don’t think so. TopHatter has a great BBB rating, lots of auctions, and is free to bid. Nothing we see causes concern. Scroll to the bottom of the page to read reviews from other Tophatter customers who also weigh in on whether or not Tophatter is a scam.
TopHatter Alternatives (websites similar to TopHatter)
TopHatter Pros and Cons
- TopHatter Pros: Free bids, countless auctions, fast paced and fun, easy to win auctions
- TopHatter Cons: Some products have long shipping times
Here are some of the most commonly asked questions about the auction website, TopHatter.com.
Tophatter merchants auction thousands of electronic devices daily (based on our best estimates). We see a lot of off-brand electronics of all types- TV’s, gaming systems, drones, MP3 players, cameras, and much more. Based on Tophatter reviews submitted on this website, many of the electronics come from over seas and the quality varies. Always review the seller ratings on Tophatter before participating in auctions. Not all electronics sellers are equal!
Tophatter in an online auction website which offers a wide variety of Jewelry. Categorized as “Bling” on the tophatter website, common jewelry items include necklaces, bracelets, lot of rings, watches and much more. Is Tophatter jewelry real? It’s real, just pay attention to what you’re bidding. Tophatter customers who have written reviews on this website often seem confused about what they were bidding on. Have you won jewelry on Tophatter? Please write a review below.
Are Tophatter auctions live? Yep, tophatter runs thousands of live auctions each day, in many countries around the World.
We generally see pretty positive reviews for Tophatter. For unhappy reviewers post here, many concede that Tophatter refunds their money in situations where they asked. We generally feel that it is safe to bid and shop on Tophatter.
TopHatter offers a mobile application for both Androis and IOS. According to both networks, the app receives high reviews in terms of stability and usability. Typically, reviews of the mobile tophatter apps are 4/5 stars+.
At the time of this post, Tophatter has a BBB (Better Business Bureau) rating of A+. About 60% of BBB reviews were positive and about 30% negative according to the BBB Tophatter profile.
At this time, we do not have record of promo codes or coupon codes for Tophatter or Tophatter.com.
Bidding on Tophatter is free. The only costs which consumers incur are when they win an auction. In this case, the consumer is responsible for the auction closing price plus any applicable shipping charges.
Customers can reach TopHatter’s customer service department through the support email address. Similar to many other auction websites, they do not currently offer phone support.
TopHatter offers auction-style where, similar to Ebay, sellers put products up for auction. Bidders/consumers 1) Create and account 2) place free bids on any item they like and 3) If they win the auction, they pay and auction items are shipped directly from the sellers. All auctions on TopHatter.com are free to participate in, the only costs occur when an auction is won.
TopHatter Bidder Ratings and Reviews
Submit your review
I have been selling on Tophatter for over a year and let me tell you I am surprised they have any sellers left. I honestly can't figure out how anyone is making any money on this site. At first it was awesome. All together the fees were only about 10% but after a few radical changes, then changes back as they got too many seller complaints, they have just started a new fee policy which easily rivals the original radical changes they made. Now to have any product listed in an auction you have to pay a scheduling fee of around $1.50. I say around because they give you a suggested amount that should be paid if you want them to even consider entering your item into an auction. Then if your item doesn't sell, which happens a lot even if you have a great product listed as either there are too many products on each page to scroll through or there are enough buyers on the pages, you still have to pay that $1.50. Now if your item does sell you have to pay the $1.50 plus 12.9% of the winning bid with shipping included and an extra $0.30 on top of all that. Because most items sell for $10 or under I will work the math for you and this might also shed some light on why so many sellers are selling very VERY cheap items. If I sell an item that costed me $5 for $5 plus $5 for shipping the sale equals $10 which gives me a profit of $6. Then you take out all the fees...so 12.9% of $10 is $1.29 + $150 + 0.30 which equals $3.09. So my actual profit after all of this? $1.91. Now you also have to consider the cost of packaging supplies the drive to the post office etc. And again this is only if you sale your item. In the first 4 days of them implementing their new system I lost $170. Yes lost. As in negative money. The reason? because they don't tell you when they will list your item or how many times they will list it even if it doesn't sell say the first 3 times. You can put that item on hold, if you even catch this happening in time, but the hold doesn't take affect until their system updates which can take hours. All the while you are losing a lot of money. They implied that you can set a budget for how much you want to spend for each category i.e. jewelry, toys, accessories etc. but again if the system picks one item and auctions if off over and over again it will eat your entire budget and you wont make a single sale. Before this drastic change the system would put up your items with no fee and if it didn't sell say twice your item would not be put up for auction again. It would also tell you what to improve on that listing if you wanted to try and sell it again. I hope this sheds some light on Tophatters seller fees and why sellers are selling $1 items for as much as they can get. Also it should be noted that if you do buy an item and it is super cheap you can't get a refund unless you ship it back to wherever it came from - China in most cases - with a tracking number. That postage that you have to pay to ship with a tracking number out of pocket is guaranteed to be way more that you paid for the cheap item so you won't return it. Before these changes to the fees most sellers were legitimate, like me, and sold some really great items. Now, well it is about how can you trick someone into buying your very cheap item for a lot of money...or just trying to not owe Topphatter any money...which isn't likely...in either case.
You need a chat room where we can ask questions
I had 4 refunds and only recvd 2 out of the 4 refunfds. Itsbeen over 7 days. The function to load pictures up when there is a refund request does not work I cannot load any pictures that I have been wanting to submit the only time I can better than this I had a great experience in purchasing and bidding that's why I gave it A4 pictures as when top Hatter emails me then I could attach it to the email.
It is one awesome site very addictive I love it do you create practically anything out there on the market for super super cheap and it all great price I would highly recommend it to anybody just give me some free credits are some coupons yourself and please
I love Tophatter and the bidding on stuff. Sometimes the stuff is junk; however, Tophatter has an awesome return policy, which I have used. When I have had to return junk, Tophatter return my money and a lot of the time they tell to just keep the item. I only do this for things that don't live up to their description and I don't abuse it. I have been a member for almost a year and bought a lot of stuff and that plays a role in returning item. Honesty is important to me and I don't abuse their return policy; however, they do a great job. Check out the website and you will have fun bidding on items. Be well!
I have been surprised that I have fun bidding on a chosen item, out bid, rebid & so on. If I win great- if not, i’ll start the process all over again at 2am. I’ve enjoyed each process and was disappointed with only one item which after expressing my loss, you immediately put money in my acct. You know how to treat a customer& keep one. I’ll recommend to others and continue to have fun myself. Thanks. Sterling.
Some things are nice and other's are junk. They do help you when you get junk
The word is out! The mark up of a lot of things we see for sale everyday is very high. TopHatter gives people to buy things for very low prices. The consumer has the obligation to recognize quality pertaining to a items worth. That said you can find excellent quality things at basement bargain prices. Just don't get into a bidding war.
I get tired of receiving items in a foreign language so I can't read the directions. Or the items do not appear to be what I ordered. The quality of many is very poor. I really should just forget ordering from them.
Love this site,if you have a problem they respond quickley and resolve it within minutes.I am so pleased with Tophatter I reamand them to everyone.
I LIKE TOPHATTER AUCTIONS
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