It’s not a penny auction! So why are we reviewing it? Well, we think that TopHatter is a good penny auction alternative. TopHatter is a free to bid auction website (you never pay for bids as you would on a penny auction). Who cares! There are some things about TopHatter that we really like, and a few things which we do not. So sit back class and prepare to be schooled about TopHatter Auctions.
Competition: Low-Medium (we easily win auctions)
TopHatter Coupon Codes: None needed, bids are free
Free bids at sign-up: N/a, bids are free
Other ways to get free bids: N/a, bids are free
- TopHatter Address: 185 Berry St., Suite 2400, San Francisco CA 94107
- Phone number: (405) 242-5339
- Facebook: facebook.com/tophatter/
- Twitter: twitter.com/tophatter
BBB Rating: A+
Editor’s TopHatter Reviews
TopHatter takes the term Entertainment Shopping to the next level. Tophatter is a high-paced free to be auction website which operates hundreds of closing auctions at all times. In our observations, the volume of auctions offered here seems to outpace some of the largest penny auction websites such as Quibids and DealDash.
TopHatter is a bidding website which is similar to eBay in that 1) the items auctioned are done so by sellers, not TopHatter and 2) bids are free. However, we think that this auction site is a lot more fun than eBay!
One important note is that TopHatter is NOT a penny auction. That’s right, NOT a penny auction. Bids are free, always.
TopHatter Auction Features
Top Hatter is unique from other online bidding websites in a few different ways:
- Free-to-Bid Auctions: All auctions are free to bid. You only pay when you win plus a shipping fee.
- Many Sellers: Items auctioned on Top Hatter are done so by other vendors. So there are basically thousands of vendors auctioning products at all times. Similar to ebay, but much more fun and fast-paced.
- High Auction Volume: The volume is really hard to quantify as a user. It’s huge, visit the site and you’ll see.
Common TopHatter Auctions
- Home goods
- Gift cards of all shapes and sizes
- Laptops and tablet computers
- Video games and video game consoles
- Headphones, MP3 players
- Digital cameras including SLRs
- Purses, Jewelry, Art
- Tons of other stuff
- Shipping price: Check the shipping price before bidding, some sellers
- Shipping time: Watch the estimated shipping time. In some cases, it can take a couple weeks for shipping
- Plan to win: In our experience, we won a good majority of auctions leading us to believe that vendors are willing to sell product at a low cost
- Cancel if you need to: If you win an auction and don’t want the item, you need to cancel it within your account. Easy to do and avoids your account from being cancelled.
TopHatter.com shipping and fees
As a bidder, Top Hatter does not charge any fees. However, when you win an auction, the seller will charge a shipping fee which in some cases can be more than the price of the item. Just keep an eye on it before bidding.
Is TopHatter a scam?
We don’t think so. TopHatter has a great BBB rating, lots of auctions, and is free to bid. Nothing we see causes concern. Scroll to the bottom of the page to read reviews from other Tophatter customers who also weigh in on whether or not Tophatter is a scam.
TopHatter Alternatives (websites similar to TopHatter)
TopHatter Pros and Cons
- TopHatter Pros: Free bids, countless auctions, fast paced and fun, easy to win auctions
- TopHatter Cons: Some products have long shipping times
Here are some of the most commonly asked questions about the auction website, TopHatter.com.
Tophatter merchants auction thousands of electronic devices daily (based on our best estimates). We see a lot of off-brand electronics of all types- TV’s, gaming systems, drones, MP3 players, cameras, and much more. Based on Tophatter reviews submitted on this website, many of the electronics come from overseas and the quality varies. Always review the seller ratings on Tophatter before participating in auctions. Not all electronics sellers are equal!
Tophatter in an online auction website which offers a wide variety of Jewelry. Categorized as “Bling” on the Tophatter website, common jewelry items include necklaces, bracelets, lot of rings, watches and much more. Is Tophatter jewelry real? It’s real, just pay attention to what you’re bidding. Tophatter customers who have written reviews on this website often seem confused about what they were bidding on. Have you won jewelry on Tophatter? Please write a review below.
We’re not sure if the Reddit community likes anything all about Capitalism but if it’s important to you, here are links to a few subreddit topics on the Tophatter auction website.
We generally see pretty positive reviews for Tophatter. For unhappy reviewers post here, many concede that Tophatter refunds their money in situations where they asked. We generally feel that it is safe to bid and shop on Tophatter.
TopHatter offers a mobile application for both Androis and IOS. According to both networks, the app receives high reviews in terms of stability and usability. Typically, reviews of the mobile tophatter apps are 4/5 stars+.
At the time of this post, Tophatter has a BBB (Better Business Bureau) rating of A+. About 60% of BBB reviews were positive and about 30% negative according to the BBB Tophatter profile.
At this time, we do not have record of promo codes or coupon codes for Tophatter or Tophatter.com.
Bidding on Tophatter is free. The only costs which consumers incur are when they win an auction. In this case, the consumer is responsible for the auction closing price plus any applicable shipping charges.
Customers can reach TopHatter’s customer service department through the support email address. Similar to many other auction websites, they do not currently offer phone support.
TopHatter offers auction-style where, similar to Ebay, sellers put products up for auction. Bidders/consumers 1) Create and account 2) place free bids on any item they like and 3) If they win the auction, they pay and auction items are shipped directly from the sellers. All auctions on TopHatter.com are free to participate in, the only costs occur when an auction is won.
FREE AUCTIONS COMPARISON GUIDE
|Website||Editor's Rating||Type||Best Features|
|Review Coming Soon||E-commerce||Huge online marketplace, many perks with prime membership including 2-day free shipping||@amazon|
|Read Review||Penny Auction||Many auctions available from TV's to home appliances, featuring beginner auctions, free shipping, good reputation.||@dealdash|
|Read Review||Free Auction||Largest marketplace to find online auctions, with many categories, offers buy it now and promotions||@ebay|
|Read Review||Free Auction,|
|Offers products across all categories, similar to eBay, less expensive for sellers so slightly lower prices.||@bonanza|
|Read Review||Penny Auction||Always free shipping. You can earn free bids by referring friends and family.||@centbids|
|Read Review||Free Auction||Many auctions are available in all categories, unique product offering.||@ebid|
|Read Review||Free Auction, |
|Offers vacation & travel auctions, excellent Deal of the Day section with unique buy it now offers.||@ubid|
|Read Review||Free Auction||Steal of the Day section, various categories with authentic police seized, stolen, abandoned and surplus goods.||@propertyroom|
|Read Review||Penny Auction||Special events to win extra bids, prizes, or other incentives, shipping is free, refer-a-friend program to earn free bids.||@orangebidz|
|Read Review||Penny Auction, |
|Free shipping on almost everything, auctions available in many categories laptops and tablets to purses and jewelry.||@quibids|
|Read Review||Free Auction, |
|Various product categories from jewelry to electronics featuring high paced auctions, with Buy It Now options.||@tophatter|
|Read Review||Penny Auction, |
|Primabids store where you can buy it now, winners can re-sell products which they’ve won, gift cards, games, and many other products.||@primabids|
|Read Review||Penny Auction||Beginner Auctions, buy it auctions, offers auctions in many categories and discounts for new bidders.||@wellbid|
|Read Review||Free Auction||Offers government Auction information for thousands of yearly government auctions, bank foreclosure, car, truck, and other automobile auctions||@policeauctions|
TopHatter Bidder Ratings and Reviews
Submit your review
One star is too much for Tophatter. The stuff is cheap crap. Not worth a penny. Fine jewelry??? Who are they kidding. It's kiddy crap from China and takes at least 2 months to get from my experience.
Then returning it is a nightmare. Face it, you've been scammed and have lost your money. Fine site if you like junk cheap.
I would give the site a 0 but that isn't an option. I bought several items (11) between April 10 and 17; to date, I have received 2 items. I only ordered because of a BBB review that said they didn't think it was a bogus site......well!!! DO NOT ORDER FROM THIS SITE. What I did receive is VERY INFERIOR in quality.
UPDATE: EVEN AFTER SPEAKING TO TOPHATTER, THEY REFUSE TO REFUND ANYMONEY! THIS COMPANY IS ALSO BEING SUED! DO NOT USE THIS APP THEY WILL ROB YOU AND THEN GIVE YOU BS REASONS WHY THEY CANT REFUND MONEY. IF TOPHATTER KNOWS WHAT IS GOOD FOR THEMSELVES THEY WILL STOP ROBBING CUSTOMERS! This app is a piece of crap! if you order ANYTHING, do not expect it to arrive. I have 23 packages missing that have NOT shipped and yet on some of them they are over a month old with no shipment!!! when I messaged tophatter about this I gave all 23 order numbers... TopHatter gave a BS excuse of you need to wait 60 days before we can do anything. WHAT THE F#$%!? IF AN ORDER HASNT ARRIVED WHEN IT IS SUPPOSED TO, YOU REFUND THE CUSTOMER THEIR MONEY TOPHATTER, YOU DO NOT GIVE BS REASONS AS TO WHY YOU ARE A THIEF! TOPHATTER HAS COST ME 10 CLIENTS ALREADY AND IF THEY DO NOT REFUND MY MONEY MY LAWYERS HAVE BEEN NOTIFIED AND ARE WAITING WITH BAITED TEETH TO SUE THE HELL OUT OF THIS CRAPPY COMPANY! DO NOT USE THIS APP EVER! USE WISH THEY ARE MUCH BETTER! Order #106672970 Order #106321287 Order #106524847 Order #106222339 Order #106117187 Order #105843124 Order #105677647 Order #106897736 Order #106733218 Order #106793917 Order #106543264 Order #106929554 Order #106747503 Order #106508298 THESE ARE ONLY SOME OF THE ORDERS TOPHATTER WONT CANCEL EVEN THOUGH HALF OF THEM ARE ONLY NOW JUST BEING TAKEN CARE OF.. THESE SHOULD HAVE BEEN CANCELLED AND REFUNDED!!!!
I have made many purchases on Tophatter over the past couple of years but they are getting worse and worse. Within the last few months most of my orders never made it to me. They gave me credit after the 60 day waiting period. I still have outstanding orders that are past the estimated arrival time and again my money is tied up waiting for the sixty days Tophatter allows the vendors to complete the order. I have communicated with them but not getting the results I expect. I have also advised them that I want the credit to go back on my credit card and not a credit with Tophatter. I will no longer do business with them as I have more orders not arriving than actually make it to the USA. Therefore credit with Tophatter will not work. I currently have 4 ordersw past their arrival date waiting for the 60 days for refund and 5 orders expected various dates in June. When you check the tracking info many are in limbo showing no activity for days, weeks. Also the items are not always as nice as the pictures. I have been fortunate to get refunds on most items that arrived damaged or did not fit the description.
If I could I'd rate a zero, they lie. Got a ring that was supposed to be silver, it wasn't. Just silver plated started coming off, stone was not Alexandrite at all. Came from China and it was cheap. I complained they took it off my order history. Scammers, and now I know. Takes one time to burn me. Buyer beware for sure.
They are NOT legit. They never respond to the only means of contact which is email, they lock you out of your account (again, they don't respond). Items you bid, won and paid for never arrive (again they don't respond). This experience that started out FUN, turned out to be a nightmare, one that totally stresses one out! STAY away..... I don't understand how the average rating is 4 stars, wrong, very wrong.
I find if you are the only bidder it never turns up, when things do turn up there not like the picture well 70% of them.
So you complain about it. You sometimes get a refund or they give you 1 dollar to send it back so you end up stuck with it. STAY AWAY.
Top hatter is a scam!!! They never sent me my product and took my money!!! I have been trying to get my $226 on my credit card and they have not returned any of my emails. They are thieves!!! Stay away from this site!! They sucked me in through another site that i thought the product was coming from. Thay are dishonest and you can't get someone to help!!! I didnt want to give a rating for this site but i wasn't able to leave a review without. They deserve a zero!!!
I only learned about Tophatter because it appeared on a credit card bill. A purchase of what, I have no idea? But there's fraud going on somewhere.
I read Im not the only victim and this isn't the only type of scam.
Brought some lights at cheap bid , then was asked if you would like another for same price in which I accepted , paid, two days later was refunded and told damage stock ,but they still selling them days later,if you get a good bye beware
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