Bonanza is quickly becoming one of the most popular peer to peer marketplaces, rivaling websites such as eBay, Tophatter,, and other popular only auction and marketplaces. As seems to be the business strategy with other eBay rivals, Bonanza has taken a “seller-centric” approach to building an enormous catalog of sellers worldwide. For the end user (you!), this means lots of variety in the types of items for sale in this marketplace. Much of which you probably won’t find anywhere else. Please keep in mind that Bonanza is NOT a penny auction website, but an online marketplace similar to ebay.


  • Website:

  • Competition: None, no bidding is needed

  • Bonanza Coupon Codes: Not needed

  • Bonanza Address: 3131 Western Ave Ste 428, Seattle, WA 98121-1028
  • Phone number: (206) 588-5849
  • Facebook:
  • BBB Rating: A+

Editor’s Bonanza Review

Bonanza is just like eBay, except a much newer option born with a goal of creating a marketplace where anyone can sell and items seem a bit more unique. If eBay and Etsy were to get married and make a baby, Bonanza would be the result. In short, Bonanza is an online marketplace featuring tens-of-thousands of sellers from around the world. The website offers both new and used products in every category. As a buyer, you’re given the chance to purchase both unique and run-of-the-mill items. As a seller, it’s basically the same as eBay except without as many seller fees.

Please note that is NOT a penny auction. That’s right, NOT a penny auction. 

Bonanza Marketplace Features differs from penny auction websites in a few ways:

  • Non-Auction Format: Bonanza is not an auction website, it’s a marketplace where you do not compete (bid) for an item.
  • Free to participate: All auctions are free to participate in. The consumer only pays when she/he wants to buy an item.
  • Private Sellers: Products sold on Bonanza are done so by other vendors. So there are basically thousands of vendors auctioning products at all times.
  • High Volume: At a glance, there seems to be about 250,000 items for sale across almost every shopping category.

Common Bonanza Items

  • New items
  • Used items
  • Fashion (cloths, jewelry, hats, winter cloths, etc.)
  • Electronics (consumer electronics, home made electronics, name brand electronics)
  • Home goods (home decor, gardening, etc.)
  • Collectibles (sports memorabilia, etc.)
  • Antiques
  • Pet supplies
  • Really, everything else

Bonanza Shopping Tips

  • Watch the seller: Bonanza is not a retail company. They are a website. All items for sale on are sold by third party sellers. Some are great, some are not. Ready seller reviews (link to seller reviews on each auction page) BEFORE buying.
  • Shipping cost: Items come from all over the World and shipping can be expensive. Again, look for the shipping costs charged by sellers on each product page.
  • Shipping time: Same as above, items shipping across the World will take time (weeks) to arrive.

Bonanza Marketplace Shipping and Fees

Bonanza sellers are responsible for setting their own shipping fees. It’s important that you the buyer review the shipping costs and time for each item that you are puchasing. We cannot stress this enough. The most common bad review of the Bonanza website is complaints about shipping. Don’t buy from sellers if you aren’t okay with the shipping cost or time!

Is Bonanza a scam?

We don’t think so. Bonanza is an online marketplace full of great and terrible sellers. Read seller reviews, buy what you like.  The simple way to avoid feeling taken.

Bonanza Pros and Cons

  • Bonanza Pros: Free to shop, huge wide selection of products, some unique stuff to buy.
  • Bonanza Cons: Shipping can be timely and expensive, seller reputations vary greatly but are easy to see on the website. FAQs

Here are some of the most commonly asked questions about the website, Bonanza.

Does Bonanza offer a wishlist?2018-03-16T13:09:28+00:00

Yes, instead of ‘adding to cart’, Bonanza shoppers can add to ‘wishlist’ for later purchase.

Bonanza Customer Support Phone Number2018-03-05T15:35:40+00:00

Bonanza requires users to log-in and upgrade their account to access their official customer support line. For most of us, support is only available via the support portal.

What is a Top-Rated Seller on Bonanza2018-03-05T15:30:51+00:00

On Bananza, a top-rated seller is one who essentially has a great reputation. We recommend only working with top rated sellers if you want to be on the safe side in terms of product quality and vendor reliability. Top Rated Sellers:

  • Have 98%positive feedback
  • Have been selling on Bonanza for 90+ days
  • Have sold at least $250 in goods with 25+ transactions
  • Have a refund rate of less than 20%

Look for the following logo on auction pages to ensure that the seller has the ‘Top Rated’ designation.


Does Bonanza Have a Mobile App?2018-03-05T15:20:33+00:00

Yes, offers a shopping app which is available on both the itunes and Android stores. You can shop either online or via the Bonanza mobile app.



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Offers products across all categories, similar to eBay, less expensive for sellers so slightly lower prices.
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Offers vacation & travel auctions, excellent Deal of the Day section with unique buy it now offers.
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Free shipping on almost everything, auctions available in many categories laptops and tablets to purses and jewelry.
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Primabids store where you can buy it now, winners can re-sell products which they’ve won, gift cards, games, and many other products.
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Read ReviewFree AuctionOffers government Auction information for thousands of yearly government auctions, bank foreclosure, car, truck, and other automobile auctions
Go To PoliceAuctions

Bonanza Shopper Ratings and Reviews

The reviews below were submitted by users, and solely reflect the views of the individuals who submitted them. Users were not compensated for leaving a review.

Submit your review

Create your own review

Average rating:  
 60 reviews
 by Margaret Rudge
Great Site for Selling

We are selling since 2010 there and I have honestly nothing to complain! We are based in Malaysia and everything that goes out will be send registered or trackable and the tracking number uploaded to every purchase, which leads to very little problems with buyers. I read the reviews here and can only shake my head - I must have been lucky to not encounter any of those mentioned problems!

 by David F Dzermejko

Caveat Emptor



 by Rita Taylor

Poor customer service. Failure to pay attention to details. Sent package to buyer not shipping address as noted on confirmation email. Originally i requested a free shipping lable so i could send it out. . Instead they promised to resend to correct shipping address. No follow up from them as i continued to try to get the pkg to correct address. Original order may16. Now may 28 without satisfaction. I would not use this company again. Free shipping will now cost me about $20.

 by Mike Z


 by Carrie

This is a horrible website. I was searching for an item and found it on this website. I went in to purchase it and received a message that the seller has to "approve" my purchase. I wait 5 days and the seller does not respond. I send an email asking about my purchase and immediately receive an email that the seller decided not to sell to me. I have impeccable credit. WTH??

Dont waste your time with the scam website.

Now I cannot delete my profile. I guess I have to file a complaint against them.

 by Johnny
I feel so confused about what happened.

I feel so confused about what happened. After over five (5) years of being on Bonanza our company’s account was simply deleted.

As with any other day I log into the Bonanza account to process the customer orders that was received. Well I find that on May 29, 2019 I go to log into the account to process customer orders and found that I was unable to log-in.

At first, I thought Bonanza was updating their website, so I contacted Bonanza and asked them what was going on? They responded with this:

“Judy (Bonanza)

May 29, 12:39 PM PDT


Thank you for contacting us. Our system is preventing us from opening an account on Bonanza for you at this time. We apologize for any inconvenience. It is our priority to keep Bonanza the safest possible marketplace for our buyers and sellers to use. Due to security restrictions, our team is unable to provide further details involved with this action.

Fortunately, we are able to recommend a few great alternatives such as or, both of which have strong monthly traffic and a good base of buyers and sellers. is a good site for those who wish to deal in the auction format.

If you have any further questions, please see our terms of service, which provide complete details about our user policies, including our right to suspend an account at any time.

Thank you for your interest in Bonanza and we sincerely apologize again for any inconvenience this may have caused you. We wish you the best of luck in your future endeavors!”

I am sitting here dumbfounded, scratching my head and can’t help but wonder what happened???

Then it dawned on me that this was a response to me asking Bonanza to honor their gift card which a customer used to purchase an item from our store.

A customer purchased an item from our store and used a $20 Bonanza gift card and we did not receive the funds from the gift card so I contacted support with this email:

“Date: Tue, May 28, 2019 12:30 am

We sold an item on Bonanza and the customer used a $20 gift card which is fine, but we see that we have not received payment from the gift card.

Payment has been received from the customer but we are not able to process the order without receiving payment from the Bonanza gift card. The note on the gift card says “The payment from Bonanza will arrive via PayPal immediately after the order is complete” The customer placed the order so the order is completed, now we need to process the order.

Can you please look into this so we can get this order shipped out fast?

Best regards”

I then received this email:

“Judy, May 28, 9:29 AM PDT

Good Day,

Thank you for emailing and letting us know. Let me check on that for


Let us know if you have any other questions.



I responded with:

“Admin, May 28, 2:21 PM PDT

Thank you for looking into this.

I have checked and see the gift card payment still has not been received from Bonanza.

We are unable to ship out this order to the customer until payment has

been received.

Best regards”

After this email Judy told me the payment would be posted tomorrow of which it did not post and so we were unable to fulfill the order due to payment issues from Bonanza. We had no choice but to issue the customer a full refund of the payment that we had received. Being that we did not receive the $20.00 from the Bonanza gift card the customer sent us an email asking us where the funds were for the Bonanza gift card and we explained the situation and asked them to contact Bonanza for a refund as they rightfully deserved. We do not have any information on if Bonanza refunded the customer but we assume not.

I noticed that I was unable to log into the account so I contacted Judy again with this email:

“Admin, May 29, 11:38 AM PDT

Thank you for taking care of this issue but it looks like I have another issue.

For some reason I cannot log into my Bonanza account now. When I do log into my account, I receive the message “Just letting you know... Logout complete.”

I am not sure if Bonanza is updating the site or what.

I appreciate you looking into this.

Best regards,”

After this email Judy sent me the email as shown in the beginning of this review, telling me pretty much to go do business on another marketplace.

I understand that Bonanza has a right to tell a company they cannot do business with them anymore but this is seriously a petty reason to do so.

We have been doing business on Bonanza for over five (5) years with many happy customers and to see them throw us away like this just seems really wrong.

I have contacted Bonanza asking them why they have decided to prevent us from selling on their marketplace and after not receiving any response for days the company filed a complaint on the Better Business Bureau website and finally received a response which stated that the account was a high security risk and they could not give us any information about it. This response left us with more questions but they closed the complaint as answered and we were not able to get any further response.

We are thinking that they just gave us that response even if it did not pertain to our account it was just a response that they give to any account owner that they decide they don’t like and so they simply delete and ignore.

There has to be a reasonable explanation because the idea of them closing our account over asking them to honor their gift card is unfathomable.

What about all of the orders from our customers? Is Bonanza going to contact our customers to let them know what is going on with their orders? Does Bonanza really not care if people purchase from their site and not get their orders fulfilled? This is terrible.

There is no phone number that works to call the company, even the phone number on the Better Business Bureau website is not operational.

If I hear any updates, I will update this review, but jeez our company feels pretty unimportant the way Bonanza has treated us after five (5) years and earning so many of their badges on our profile.

 by Larry

Horrible, this site and the hidden locations of sellers sucks. My order was made 3 weeks ago and hasn't been shipped yet. Sent email to seller after week. Second email this week was ignored. Seems like an absolute scam site to me. Impossible to work this website. I hate bonanza.

 by Samantha
Ban with no reason?

I was always iffy about bonanza due to the fairly outrageous fees but on top of all that I got my account banned somehow (I literally received 0 contact) and they absolutely refuse to acknowledge me though I've tried multiple times to contact. Very poor way to do business in my opinion.

 by Kathleen Kokot

I would give them zero stars if I could. They took my money, but never delivered the product. Now they are doing nothing to help me obtain a refund. Only crooks take your money. Warning, stay away!!!

 by Carlos
RIP Off!!!

Yes like many other users, they do not help you when you dont get and item paid for.Do not use this site unless your are alright with losing your money.

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  1. Nidzter April 22, 2018 at 8:45 pm - Reply

    I attempted to place an order and right away the seller started cursing at me. I thought it was wierd and reported them to Bananza. Bonanza apologized and told me they gave the seller a warning. Theb I received another email talking about gentals and my mother. I reported that to Bonanza but they said supposedly it was sent before the warning but it wasnt. I decided not to but from here anymore. I dont trust them.

  2. Ainokea May 16, 2018 at 5:44 pm - Reply

    Watch out for those China sellers but you get what you pay for.

  3. Michael Moore June 22, 2018 at 11:46 pm - Reply

    You people sound very immature.

  4. Don Weeks January 28, 2019 at 6:21 pm - Reply

    I purchased an item more than 10 days ago with 5 day postage and cannot get the seller to send me the item, refund my money nor log onto Bonanza’s site-it says my email is already taken. I’ve used this one for years. Crappy.

  5. John May 12, 2019 at 4:44 am - Reply

    Rip Off!!! I didn’t get the item I purchased month ago.

  6. Rich August 12, 2019 at 12:53 pm - Reply

    DO NOT USE BONANZA! If you’re a buyer, stay with eBay or Amazon! This site does not support the buyer. Even when you’re dealing with a scam seller (MySupply), Bonanza dies not care. Pretty much, deal with PayPal. Great! Just don’t waste your time, money, and energy. It’s been over a month and the seller (MySupply) still won’t refund my money or deliver the product’s.

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